Data Protection Notice

We welcome you to our online offer and thank you for your interest in our company and our products.

The protection of your privacy when processing personal data as well as the security of all business data are important issues to us, which we consider in our business processes.

General Information

Controller

We, Bosch Thermotechnik GmbH, are responsible for processing your personal data on this online offer.

Our contact details are as follows:

Bosch Thermotechnik GmbH, Sophienstraße 30-32, 35576 Wetzlar, Germany; Tel.: +49 6441 418-0

Children

Please note that this online offer is not intended for children under the age of 16.

Categories of personal data

We process the following categories of personal data:

Duration of storage, retention periods

We store your data for as long as is necessary to provide our online offer and the associated services or for as long as we have a legitimate interest in continuing to store your data (e.g. we may still have a legitimate interest in postal marketing even after a contract has been fulfilled). In all other cases we delete your personal data except for such data that we are obliged to store in order to fulfil legal obligations (e.g. we are obliged to retain documents such as contracts and invoices for a certain period due to retention periods under tax and commercial law).

Data transfer to service providers

We involve external service providers with tasks such as sales and marketing services, contract management, payment handling, programming, data hosting and hotline services. We have carefully selected these service providers and monitor them regularly, in particular their careful handling and safeguarding of the data stored with them. All service providers are obliged to maintain confidentiality and to comply with the statutory provisions. Service providers may also be other companies from the Bosch Group.

Processing purposes and legal bases

We and service providers contracted by us process your personal data for the following processing purposes:

Provision of this online offer

If you use our online offer solely for information purposes, that is, without registering or otherwise sending us information, we process your personal data to provide this online offer based on our legitimate interest, to display our online offer and to ensure stability and security.

Security and protection of rights

We may also process your personal data to investigate service disruptions and for security reasons to comply with our legal obligations in the area of data security, as well as on the basis of our legitimate interest in the elimination of service disruptions and the security of our offers.

We may process your personal data to protect and defend our rights. This purpose also constitutes our legitimate interest.

Log Files

Every time you use the internet, certain information is automatically transmitted by your internet browser and stored in log files.

Log files are stored by us for the purpose of investigating service disruptions and for security reasons (e.g. to clarify attempted attacks) for a period of 30 days. Log files whose further storage is necessary for the purpose of evidence are exempt from deletion until the final clarification of the respective incident and may be passed on to investigative authorities in individual cases.

The following information is stored in the log files:

• IP address (internet protocol address) of the accessing device;

External links

Our online offers may contain links to internet pages of third parties, in particular providers who are not related to us. Upon clicking on the link, we have no influence on the collecting, processing and use of personal data possibly transmitted by clicking on the link to the third party (such as the IP address or the URL of the site on which the link is located) as the conduct of third parties is beyond our control. We do not assume responsibility for the processing of personal data by third parties.

Data subject rights

Please use the information in the Contact section to assert your rights. When doing so, please ensure that we can clearly identify you.

You have the right to request access to the personal data concerning you, as well as the right to rectification, the right to erasure, the right to restriction of processing and the right to data portability. Insofar as you have given us consent to process your personal data, you may revoke this consent at any time with future effect.

Objection to direct marketing

You can object to the processing of your personal data for advertising purposes (“advertising objection”) at any time. Please note that, for organizational reasons, there may be an overlap between your objection and the use of your data in the context of an already ongoing campaign.

Objection to data processing based on “legitimate interest”

If the processing of your personal data is based on “legitimate interest”, you also have the right to object to the processing of your personal data at any time on grounds relating to your particular situation. The reasons shall be stated.

We will then terminate processing your data unless we can prove – in accordance with the legal requirements – compelling legitimate grounds for the processing which override your rights.

Right to lodge complaint with supervisory authority

You have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority which is responsible for your place of residence or your state of residency or to the supervisory authority responsible for us. This is:

The Information Commissioner’s Office
Water Lane, Wycliffe House
Wilmslow – Cheshire SK9 5AF
Tel. +44 1625 545 700
email: casework@ico.org.uk
Website: https://ico.org.uk

or

The Data Protection Commission
21 Fitzwilliam, Square South
Dublin – Ireland D02 RD28
Tel. +353(01) 7650100 / 1800437 737
email: dpo@dataprotection.ie
Website: dataprotection.ie

Contact

If you wish to contact us, please find us at the address stated in the Controller section.

To assert your rights and to notify data protection incidents please use the following link: https://request.privacy-bosch.com/entity/TTDE/lang/en-GB/?app=https://rb-wam.bosch.com/gdpr/de/it_landscape/applicationsimpleproxy/2639/change/

You can contact us as well under: privacy.ttde@bosch.com

For suggestions and complaints regarding the processing of your personal data we recommend that you contact our data protection officer:

Data Protection Officer
Information Security and Privacy (C/ISP)
Robert Bosch GmbH
P.O. Box 30 02 20
70442 Stuttgart, GERMANY

or

mailto: DPO@bosch.com

Changes to the Data Protection Notice

We reserve the right to change our security and data protection measures. In such cases, we will amend our Data Protection Notice accordingly. Therefore, please note the current version of our Data Protection Notice, as it is subject to change.