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Your Buderus Team
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© Bosch Thermotechnik GmbH 2020, all rights reserved.
Responsible for the Bosch Thermotechnik GmbH website
Name and address:
Bosch Thermotechnik GmbH
Sophienstraße 30-32
35576 Wetzlar
Phone: +49 (0) 6441 418 0
E-mail: info@buderus.de
Managing Director:
Uwe Glock (Chair)
Thomas Bauer
Dr Henrik Siegle
Dr Thomas Volz
Company’s registered office: Wetzlar, Germany
Registry Court: Wetzlar District Court 5 HR B 13
VAT Reg. No.: DE 811164527
Information on dispute resolution before consumer arbitration boards:
We do not participate in dispute resolution proceedings before consumer arbitration boards.
Use of digitalised Buderus advertising information
Bosch Thermotechnik GmbH offers your partners in the Buderus Sales department extensive information and data material in a digitalised format for advertising purposes. This concerns, in particular, texts; text extracts; images; graphics; audio, video and animation files; and the Buderus Logo, hereinafter referred to in short as “Information”. The use of this Information as part of the partner’s online presence, the linking of websites and the use of it for journalistic and other promotional purposes (e.g. in print media) shall be subject to the following rules:
Bosch Thermotechnik GmbH. Version: 11/2011
Buderus Touchanwendung (hereinafter “Buderus Touchanwendung“ or “We“ or “Us”) welcomes you to our internet pages and mobile applications (together also referred to as “Online Offers”). We thank you for your interest in our company and our products.
Buderus Touchanwendung respects your data protection
The protection of your privacy throughout the course of processing personal data as well as the security of all business data is an important concern to us. We process personal data that was gathered during your visit of our Online Offers confidentially and only in accordance with statutory regulations.
Data protection and information security are included in our corporate policy.
Controller
Buderus Touchanwendung is the controller responsible for the processing of your data; exceptions are outlined in this data protection notice.
Our contact details are as follows:
BOSCH Thermotechnik GmbH, Sophienstraße 30-32, 35576 Wetzlar, GERMANY; Tel.: +49 6441 418-0
Processing of personal data Principles
Personal data consists of all information related to an identified or identifiable natural person, this includes, e.g. names, addresses, phone numbers, email addresses, contractual master data, contract accounting and payment data, which is an expression of a person’s identity.
We process personal data (including IP addresses) only when there is either a statutory legal basis to do so or if you have given your consent to the processing or use of personal data concerning this matter, e.g. by means of registration.
Processed categories of data
The following categories of data are processed:
Processing purposes and legal basis
We as well as the service providers commissioned by us process your personal data for the following processing purposes:
Obligation to Provide Personal Data
Please note, in the event, that a contract was concluded between you and us, you are obliged to provide us with those personal data, which are required for the conclusion, enforcement, termination of the contract as well as for the fulfilment of contractual obligations connected with the contract or of those we are legally obliged to process. Without the provision of these data, we will not able to conclude, execute or terminate a contract.
In the event, the data processing is required neither by law nor for the conclusion, execution or termination of a contractual relationship or the fulfilment of contractual obligations, the provision of your data is optional. Please note, some functions of our Online Offers or our services cannot be used, if you do not provide us with for the usage required personal data.
Log files
Each time you use the internet, your browser is transmitting certain information which we store in so-called log files.
We store log files to determine service disruptions and for security reasons (e.g., to investigate attack attempts) for a period of 0 days and delete them afterwards. Log files which need to be maintained for evidence purposes are excluded from deletion until the respective incident is resolved and may, on a case-by-case basis, be passed on to investigating authorities.
In log files the following information is saved:
Children
This Online Offer is not meant for children under 16 years of age.
Data transfer
Data transfer to other controllers
Principally, your personal data is forwarded to other controllers only if required for the fulfillment of a contractual obligation, or if we ourselves, or a third party, have a legitimate interest in the data transfer, or if you have given your consent. Particulars on the legal basis and the recipients or categories of recipients can be found in the Section -Processing, purposes and legal bases. Third parties may also be other companies of the Bosch group. When data is transferred to third parties based on a justified interest, this is explained in this data protection notice.
Additionally, data may be transferred to other controllers when we are obliged to do so due to statutory regulations or enforceable administrative or judicial orders.
Service providers (general)
We involve external service providers with tasks such as sales and marketing services, contract management, payment handling, programming, data hosting and hotline services. We have chosen those service providers carefully and monitor them on a regular basis, especially regarding their diligent handling of and protection of the data that they store. All service providers are obliged to maintain confidentiality and to comply to the statutory provisions. Service providers may also be other Bosch group companies.
Duration of storage; retention periods
Principally, we store your data for as long as it is necessary to render our Online Offers and connected services or for as long as we have a legitimate interest in storing the data (e.g. we might still have a legitimate interest in postal mail marketing after fulfillment of our contractual obligations). In all other cases we delete your personal data with the exception of data we are obliged to store for the fulfillment of legal obligations (e.g. due to retention periods under the tax and commercial codes we are obliged to have documents such as contracts and invoices available for a certain period of time).
External links
Our Online Offers may contain links to third party internet pages – by providers who are not related to us. Upon clicking on the link, we have no influence on the collecting, processing and use of personal data possibly transmitted by clicking on the link to the third party (such as the IP address or the URL of the site on which the link is located) as the conduct of third parties is naturally beyond our control We do not assume responsibility for the processing of personal data by third parties.
Security
Our employees and the companies providing services on our behalf, are obliged to confidentiality and to compliance with the applicable data protection laws.
We take all necessary technical and organizational measures to ensure an appropriate level of security and to protect your data that are administrated by us especially from the risks of unintended or unlawful destruction, manipulation, loss, change or unauthorized disclosure or unauthorized access. Our security measures are, pursuant to technological progress, constantly being improved.
User rights
To enforce your rights, please use the details provided in the Contact section. In doing so, please ensure that an unambiguous identification of your person is possible.
Right to information and access:
You have the right to obtain confirmation from us about whether or not your personal data is being processed, and, if this is the case, access to your personal data.
Right to correction and deletion:
You have the right to obtain the rectification or completion of inaccurate personal data or deletion of your data as far as statutory requirements are fulfilled.
This does not apply to data which is necessary for billing or accounting purposes or which is subject to a statutory retention period. If access to such data is not required, however, its processing is restricted (see the following).
Restriction of processing:
You have the right to demand for – as far as statutory requirements are fulfilled – restriction of the processing of your data.
Objection to data processing based on the legal basis of “legitimate interest”:
You have the right to object to data processing by us on grounds relating to your particular situation, at any time. We will no longer process the personal data unless we demonstrate compliance with legal requirements to provide provable reasons for the further processing which are beyond your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.
Objection to direct marketing:
Additionally, you may object to the processing of your personal data for direct marketing purposes as well as herewith related profiling at any time (“Objection to direct marketing”). Please take into account that due to organizational reasons, there might be an overlap between your objection and the usage of your data within the scope of a campaign which is already running.
Data portability:
You are entitled to receive data that you have provided to us in a structured, commonly used and machine-readable format or – if technically feasible – to demand that we transfer those data to a third party.
Right to lodge complaint with supervisory authority:
You have the right to lodge a complaint with a supervisory authority. You can appeal to the supervisory authority which is responsible for your place of residence or your state of residency or to the supervisory authority responsible for us. This is:
Der Hessische Beauftragte für Datenschutz und Informationsfreiheit
Prof. Dr. Michael Ronellenfitsch
Postfach 3163, 65021 Wiesbaden
or:
Gustav-Stresemann-Ring 1, 65189 Wiesbaden
Changes to the Data Protection Notice
We reserve the right to change our security and data protection measures. In such cases, we will amend our data protection notice accordingly. Please, therefore, notice the current version of our data protection notice, as this is subject to changes.
Exercise of your rights and contact information
If you wish to contact us, please find us at the address stated in the “Controller” section.
To assert your rights or to report a data protection breach please follow this link.
You can contact us as well under:
Data Protection Officer:
Data Protection Officer, Informationssicherheit und Datenschutz (C/ISP), Robert Bosch GmbH, Postfach 30 02 20 in 70442 Stuttgart, Germany.